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Innovation in E-Government Initiatives: Taiwan

Literature Review

Internet is a very powerful system that connect people from all around the world. Taiwan has utilized the Internet as an enabler to speed up general public services online and has acquired a top position worldwide for its achievements [14]. Almost all government businesses operate with internet facilities and have their own websites. IT is often perceived as the fantastic enabler of service development [14].

As ground breaking of characteristics of government's request of relevant technologies to service delivery continued to be unexplored, open public sector desire a framework that applies service creativity studies. Innovation is thought as the "implementation of a mindful procedure for change to get certain results or results" [14]. Advancement analysis should be based on citizen satisfaction and the creation of resident needs somewhat than in terms of profit making.

The basic principles of service delivery are the operations per see, co-operation, trust and interpersonal acceptance [14]. We need to make the best use of the web's potential as a way of improving open public services will create innovation patterns on the net. With introduction of e-government services, it'll attract potential end user to work with the new delivery system. Consumer service sector is consider to have the ability to possess a distinctive style of technology as these large organizations have higher shares of professional personnel and execute their own research and development.

There are five types of creativity which consist of Innovation regarding changes in characteristics and design of service products and creation process, delivery advancement, administrative and organizational inventions, conceptual innovation and system interaction innovations. All the five types innovations desire a new way, new strategies, better solution to be able to connect to other organizations and knowledge bases.

E-government initiatives make an online search to reallocate private resources to open public services [14]. In cyberspace, online services create new marketplaces that change from traditional services along two primary dimensions: the amount of service "separability" and the sort of benefit offered [14]. The service must be produced and consumed at the same time.

The "separability" feature becomes the primary difference between e-services and traditional services where the latter feature "interactivity" or are "co-terminal" [14]. Citizen can complete their obligations procedures without departing home. Like a core benefit, citizen can complete multi-part process without the need to go to various government businesses, which eventually helps you to save them lots of time.

Government websites provided citizen greater accessibility to federal government information and greater convenience, while aiming also to get over jurisdictional divisions through "seamless service" initiatives [14]. Single home window format can provide an owner-delivered methodology, distributed delivery through integration or delegated delivery via an intergovernmental service power. Area of target are technology advancement, administrative advancement and new market creation. The portal can't be considered as creativity if it only provides online information and varieties for download [14].

Strength of market creation and website structure

This tells us that Federal government businesses need to bring their operation online with advancement in order to serve their citizen better in any possible way. Advancement is important in portal design framework as it'll attract more citizen to become listed on.

Tax Education in Distance Learning

Self assessment system (SAS) is created to educate taxpayer with fundamental tax knowledge. To determine duty liabilities, taxpayer need to comply with general public rulings and duty law given by Inland Earnings Panel of Malaysia (IRBM). Taxpayer with duty knowledge will in a position to accurately examine their tax liability.

Tax education only relevant to accounting undergraduates. Undergraduates that are non-accounting, who will be the future taxpayers need to be equipped with taxes knowledge as well. This will enable those to be more confident in planning their taxes affairs [15]. It'll assists with improve voluntary compliance and reduce inaccuracy of tax return.

An online survey was conducted to acquire data on whether Non-accounting undergraduates have sufficient taxes knowledge and really should they enrolled under the digital distance education program known as e-PJJ. Final result shows that 45. 2% complete their tax return independently while 54. 8% need help using their company spouse.

Result of Respondents level for credit score of Duty Knowledge

Types of instructional method was also in the review question and the effect shows most respondents choose online learning than in comparison to traditional approach to in person learning. Online learning gets the flexibility of your energy and place which best suits the working men and women [15]. For subject areas that need to be protected in the duty education shows respondent interested to learn more about personal taxation and tax planning for someone. They were aware of the importance of proclaiming reliefs, rebates and tax planning in processing their chargeable income and determining an accurate tax liabilities [15].

Result of Respondents preferred Duty Instructional Method

Result of Respondents preferred duty topics

All result implies that respondents need to be equipped with duty knowledge also to be familiar with provision and changes in tax laws. Online taxes education is a lot choose by most respondent implies that traditional training method is no more popular in period of technology. Online education is crucial in order for future or current tax-payers to be equipped with the essential of taxes knowledge so that they can handle and determine an accurate duty liabilities.

E-Government in Australia

In Australia, National Electronic Conveyancing System (NECS) was unveiled by Australian Condition and Territory Federal in 2005. All conveyancing deal like conveyancers, legal professionals, financial institutions, mortgage loan processors can be found with NECS online. The machine will allow users to provide, secure, certify and signal paperwork [16].

NECS will serve as a good model for other areas of commercial, governmental and public activity. This allows Australian federal government may better achieve its tactical goals in developing a modern overall economy and continue to be among leaders in this area [16]. The purpose of NECS is to develop a countrywide online conveyancing system. The issuance of Digital Personal Certificates issued under the Australian Federal Gatekeeper Framework that will ensure authentication preventing repudiation [16].

Reserve Bank's Information and Copy System (RITS) are certain to get financial settlement with disbursements received and cleared for reuse. Responsibility and Tax Obligations will be received electronically from the State and Territory Revenue Offices as cleared cash from negotiation through National Electronic Conveyancing System.

Four stages entail in the introduction of NECS that happen to be extensive stakeholder appointment, building the machine with its protocols and features, all issues must be tackled to ready the machine and transformation process must be ready for government, financial institutions and other participants to transfer what they want to do with new NECS system.

Five Frameworks were created which consist of Enabling legislation, Authorization released by way of a JA to an ELNO, Working Requirements, Participation Agreement and Participation Guidelines and Inter-governmental Plans. All the frameworks introduces were to supply the infrastructure upon which the promise of a more efficient, clear and effective system of electronic digital conveyancing becomes a reality [16].

Australia NECS system will be good for the citizen in the manner when dealing with authorities. All possible issues had been handle well when the system was implemented. The system is secure with digital personal which citizen won't bothered when transaction is being done through the machine.

Design of Tax Management Information System

Tax income is vital for national overall economy. Using the new tax system introduced, you will see issues between new and old taxation procedures. It is necessary to establish a robust, efficient, secure, secure, shared and controllable tax management information system to raise tax collection ratio, to improve efficiency of the execution of tax law, to boost taxation service, also to reduce the taxation cost, so as to strengthen duty collection management, to provide high quality detailed service for taxpayers, and reliable guide for macro-economic decisions [17].

The content of system can be summarized as "one system, two steps, three comforters and four systems". One program means to create a centralized technical system with network hardware and software. Two steps means need to steadily realize the centralized data process in the state of hawaii and provincial supervision of taxation. Three comforters means extend the machine steadily cover all taxation items, duty management key parts and be able to connect with relevant departments. Four systems is to build up four information management system respectively for main procedure which contain collection and exchange of information, supervision and decision support.

Tax management information system include four organically-combined subsystems built on centralized technological platform which include tax management system. Taxes management system mainly working with tax procedures, internal and exterior tax administrative management, taxation decision system dealing with economic guidance, forecasting and examination. Four subsystems consist of Tax operation system, Duty administrative management system, Decision support system and Exterior information system.

Tax operation system includes six parts for inspection, collection, abuse, management, execution and alleviation. Duty administrative management system includes seven parts, documentary process, knowledge management, HR management, financial management, logistic guarantee, supervision an auxiliary office. Decision support system is principally for inquiry, evaluation, supervision and forecasting of duty management. Exterior information system is mainly for collection and transmitting of exterior information.

Operation movement of taxes management information system

Tax management information system can be an integrated system and will be designed on the basis of "one network, one platform and one group of data standard" [17].

General Construction of Duty Management Information System

All data can be distributed to just single type and all procedure will be display over a centralized user interface, the assessment can be done thoroughly with the complete system. A couple of four implementation strategy of the machine such as the technique to assembling devices and "building blocks", to create tax software system with three-layer structure, to construct a common data exchange system and to build scientific and sensible common unit system.

Three layer systematic structure

With introduced of new taxes measures, a competent, secure, secure and controllable duty management system need to be develop to improve taxpayer tax knowledge, enhance efficiency of execution of taxes law, to boost taxation service and also to provide high quality service to taxpayer. With three layer separation structure, it will decrease redundancy of data and functions and therefore accurate and correct data can be delivered to taxpayer.

E-Tax Invoice System using web service technology in Thailand

Online Employment Management System Based on Data Mining

Graduate online Job Management System is developed based on data mining. Research is mainly concentrate on management level and specialized level. At management level, this system should maintain accord with the application form demand characteristics of school work management; at technological level, this system should adopt an advanced and suitable software development function and process [15]. The main objective of the system are centers around management demand, requires relatively perfect and prominent management function realization.

The development of information technology makes every part of the complete society found in the talk about of interacting information and in the mean time it faces the application requirements of minimizing cost and increasing management and service level and for that reason choosing a suitable development setting should completely consider ever-increasing management and service requirements [15].

SQL Server200 is chosen as data source management system because it is the popular enterprise database. The look and execution of database aren't only a part of management information system and its functions are almost the core of management information system, because from management content, its central is data safe-keeping and management [15].

Database interrelated reasoning data arranged stored using company way but it generally does not refer to the sum of several data files. It means the re-organization among data files and file documents, it have relatively high self-reliance of program, data and serves multiple users or applications programs in least repetition to realize data posting.

Online Employment system predicated on Data Mining has various function which consist of user login, end user management, data type, inquiry function, statistical function and databases management.

Site Diagram of graduate online management system

Data is the key of system procedure [15]. To make sure security of data, system has computerized data backup function at the server end. Manufactured restoration is system administrators use new backup data artificially to recover data when server data is damaged.

Graduate online management system makes a lot of repeated and miscellaneous work completed automatically and maintained orderly by computer. The machine ensure the regularity, reliability and timeliness of data, provide real-time, powerful, accurate and complete employment information, ensure university employment management quality and offer a highly digital, normalized and medical occupation management information and handling platform for universities [15].

Online Montessori Management System

Easy Montessori Administrator is developed for all your schools that are using Montessori approach in Malaysia. The objective of Easy Montessori Director is to provide Montessori curriculums and modules which can be fit inside this website to help the instructors to monitor their children's improvements [14]. From survey collected, result shows there is a need to develop a web based Montessori component system for instructors and principals of Montessori pre-schools in Malaysia [14]. The System EMM is developed specially for professors and administrators of Montessori preschools. It has two main features, the Montessori module and the management module [14].

The Montessori methods cover three techniques, Engine education, Sensory education and Words [14]. The Montessori module contains the Montessori methods, the technique recommendations, children performance examination and progress report. The Management module includes features such as sign up, timetables and attendance documents.

This project methodology uses Rational Unified Process (RUP) as Software Anatomist Process. It offers a disciplined approach to assigning tasks and responsibilities in a development group. RUP goal is to ensure the development of high-quality software that satisfies the needs of its end-users, inside a predictable schedule and budget [14].

Workflow of RUP

Easy Montessori Supervisor is split into two modules that are Montessori module which provide child monitoring system and Standard Preschool Management System component that helps the school administrator, principals and teachers to manage the institution administrations. This technique become a guide for professors and child monitoring system for parents.

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