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Impact of management quality on staff retention

Leadership and relationships play an integral role in organizational success. The methodology of superior to subordinates determines the grade of relationship. This build of relationship between them either positive or negative has a solid say in the success or failing of the organization. Though the objective of either, on organizational and worker view is common, the human methodology from the top establishes the retention of employees aside from other essential needs as stated by Maslow.

The style adopted by professionals in organizations will probably have impact with the performance of employees. In the present days were the grade of workforce has better manifold, the practice of Authoritative or Autocratic style would result in retreat and not in progress. It would lead to stress and result in burnout in employees' point of view and employer poor quality creation or less creation leads to attrition of experienced employees.

Leadership is the ability of your person to lead and influence others. A leader is somebody who has leadership characteristics, or the one who leads. Robert Tannebaum therefore, defined leadership as social influence exercised in times and directed through the communication process, into the attainment of any special goal or goals.

The behaviour or the command style, an excellent adopts may considerably determine the orientation of the subordinates. As, how a manager has objectives of his subordinates, so too the subordinates expect their more advanced than behave in certain manner. It is necessary for every supervisor to fit his habit within the expectation level of his subordinates and superiors for a healthy balanced relationship. Today the scarcity is not on the efficiency but about how well one is able to impact others in getting the quality work done. Faltering which, will cause non-co-operation resulting sabotage, hardwork or unidentification leads to insufficient interest and losing interest results low creation, turning the organization sick and brings about higher attrition rate.

Therefore, the manager is somebody who embarks on the value of human prices and thoughts. His importance in the business does not just is on the implementation of the guidelines of the management but inturn should understand the employees acceptance because of their comfortable work place. Not considering the importance on employee retention will leave the organization in positioning employees of only regular skills and lose people who have talents. Professionals could improve retention rates by creating amiable work place for the motivating employees.

The skill packages of employees in the recent days and nights are incredibly significant. To how best these skill models could be utilized from the employees for the good thing about the organization's progress is a significant challenging process for the director. There are circumstances where in fact the employees verify themselves to be more efficient than the supervisor. Therefore charting the target and implementing the work towards the mark, from the employees perview is not at all a difficult job.

As a director, the responsibilities relies in discovering the employees and delegating the task predicated on the skill pieces and making them feel relaxed in the task environment. With this initiation it's important for him to navigate, if the route of work is relaxing and human values are connected in a wholesome way. The inculcation of organizational principles and trustworthiness is predominant as a leader manager.

An employee in an organization is not an investor of fund but of efficiency. Employees include the most essential assets of the business. He expects payment for his contribution and not a profit show. His satisfaction on payment and viable work place is a motivating factor for the organizational progress. The manager's treatment before inconveniences would make them feel identified and feel their existence wanting to the business. This frame of mind of, ready employees would make the task environment positive towards the development of the business. This idea of willing employee and comfortable innovator is the days demand in every organization. For option of unbounded resources and advancement, the driving operational make is the enchanting wand of the positive communal methodology by the managers. The changes in the determination to are present with the industry and comfort capability of the managers would bring about retention.

Willing Employee and uneasy Leader

Distance & Avoidance - Triggers lack of work update

Inspite of hardwork - effort unrecognized, feel isolated and lose


Resources never discovered - work planning impossible

Lacks involvement - timely work suffers

Wrong interpretation by peers - hatred on the employee

Employee BURN UP - loss of positive resources

Unwilling staff and Uneasy leader

Manipulate - employs negatives within an unhealthy method for the org. growth

Less beneficial - remain unnoticed

Creates groupism - try to win over the majority in covering the flaws

Organizational discord - question of industry's existence

Need for Organisational change and development in both aspects.

Unwilling staff and comfortable leader

Manipulate - sees cause and make an effort to rectify action

Less successful - motivate by training and development to be more productive

Creates groupism - understand the reason for groupism and calling forth for the

Employee redressal forum

Organizational discord - identify the mandatory interventions for finding a solution

Willing staff and comfortable leader

High ideals - respect

High quality - motivation

Needs satisfied - ensures organisational long-term growth

Increased production with less - appraisal


Approachable - any inconveniences learned and jointly finds ways

and opportinity for rectification

Positive frame of mind - added responsibility to support the group


Better marriage among employees - work prepared easily and target fixed with

practical possibility

Innovative - organizational progress & expansion

In a workplace where employees cannot use their full probable and not been told and appreciated, they will probably leave because of stress and stress whereas in a translucent environment the employees get a sense of accomplishment and belongingness from a healthy

work environment where, the company is benefited with a more robust, reliable work-force, harboring excellent new ideas because of its growth.

Leadership Makes a Difference

The style accompanied by every director encompass the employees on various aspects like job satisfaction, high creation, quality, achieving the target, less rejection, job engagement. It is known from the sooner studies that the leadership style things for job retention.

- After 20 years of research and 60, 000 exit interviews, the Saratoga Institute

reports that 80% of turnover is directly related to unsatisfactory human relationships with one's supervisor.

- Corresponding to a recent Gallup Organization study of around 1 million workers, the main reason people leave their jobs is because of "bad bosses. "

- Another recent Gallup research found poorly handled workgroups are typically 50 percent less effective and 44 percent less profitable than well-managed communities.

-. A conclusion come to by Roger Herman is that 3/4 of individuals voluntarily leaving jobs don't give up their jobs; they stop their bosses. (Herman, Roger. Being successful the Conflict for Ability. The ASTD Styles Watch: The Forces That Shape Workplace Performance and Improvement. North american Population for Training And Development, pp. 23-32, 1999, p. 28)

Blake mouton's managerial grid theory decides a manager's leadersipstyle on two behavioural aspects, i. e. , on its matter for folks and concern for development. The previous builds better tranquility in work environment while the last mentioned work at the organizational goal. In his management style of Team Management he stresses the leader to own concern for high creation and high people concern. Relating to him, these leaders stress creation needs and the needs of the folks similarly highly. The premise here is that employees are involved in understanding organizational goal and determining production needs. When employees are focused on, and have a stake in the organization's success, their needs and development needs coincide. This creates a team environment based on trust and admiration, which leads to high satisfaction and motivation and, as a result, high development.

The satisfaction degree of employees decides the arrangement/disagreement using their leader based on his style and methodology. This approach has a solid say in ranking the level of staff retention.

The leader takes on a key role in staff retention and retention management. The first choice is the key factor in what motivates people's decision to remain or leave. For organizations to keep its key employees their number 1 priority should be to check out their management, because people leave professionals rather than companies. Characteristics in a head that are of perfect importance are - trust contractor, esteem builder, communicator, talent programmer and coach, and talent finder. The leader's regards to the employees performs a central role in retaining employees.

Building wealthy retention starts from the first day of work.

Organisations's prospect:

Ensuring right job to the right person. The necessity of the work, designing the tasks, responsibilities, and expectation from the work and position.

Orientation on organisation's goals and worth.

Making the physical and public environment feel safe by benefits, support and training programmes.

Clarity of job. Any job should become a part of the complete. The support to be saught for the completion of the duty and the support to be given to the carryover of the duty.

Being open to suggestions and offering feedback.

Timely appreciations and corrections will build better rapport on work and social behaviour.

Clarity on compensation, its revision size plan and periodical performance appraisal.

Greivance redressal forum

Considering the welfare of the employees, who subsequently will value the organizations' welfare.

Clear communication on organizational prospects and its guidelines is important.

Manager's outlook:

A person, approachable with enthusiasm.

Be a role model of integrity.

Uniform approach to his people regardless of the positions placed. No favoritism.

Good and unbiased listener.

Analysed decision making. Difficult situations to be dealt from solution viewpoint rather than treating as problem.

Look for increasing managerial skills in being successful people who do their use duty conscious. Participating leadership training programs will give attention to the employees retention.

Giving values to the employees say.

Setting procedures

Non - egoistic

Knowledgeable person

With these prospect an employee works to the objectives of the management. Some people benefit love; others work for personal fulfillment. Others prefer to complete goals and feel as if they are contributing to something larger than themselves, something important. Some people have personal missions they complete through meaningful work. Others truly love what they do or the clients they serve. Some like the camaraderie and connection with customers and coworkers. Other folks like to complete their time with activity. Some workers like change, challenge, and diverse problems to resolve. What so ever before may be, the ultimate expected compensation is the financial benefit. Fair benefits and pay are the cornerstone of an effective company that recruits and retains committed workers. In the event that you provide a living wage for your employees, you can then work on additional desire issues. With no rational, living wage, however, you risk losing your best visitors to a better-paying employer.

Mandatory Disclosure

Date:22. 10. 10


THE IDEA and Creative Head


Country wide Conference on Business Strategies for Sustainable Growth

Section of Management Studies

Karpagam School of Engineering


Coimbatore - 641032


I solemnly certify that the newspaper entitled "Impact of command quality on worker retention" authored by Dr. /Prof. /Mr. /Ms. _Sudharani. S has not been shared or accepted for publication in other places or currently under any other review

Signature of the Author:

Name : Sudharani. s

Designation : Positioning Liaison Officer

Name of the Establishment : Avinashilingam Institution of Management


Avinashilingam Deemed College or university for Women



Department of Management Studies,

Karpagam University of Engineering,

Myleripalayam Community,

Othakkalmandapam Post,

Coimbatore-641 032.

PH: 0422 - 2655790, 2655792.

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