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Impact School Improvement Specialist Coaches Program to Teachers

Education sometimes appears as the foundation in producing high quality human capital towards attaining a nations eye-sight. To be able to produce excellent recruiting, comprehensive and useful strategies are needed. By tackling and conditioning the education system of a country, it'll later produce well prepared students who later contribute to the development of the country by working productively.

Malaysia is facing lack of very skilled human resources. Cecilia Kok in her article 'Tackling Individuals Resource Issues' stated, matching to World Bank's past report, only 1 quarter of Malaysia's labor force is considered to be highly skilled. Nearly all Malaysia's workforce (around 75%) has low skills, plainly indicating that most Malaysians never have been adequately outfitted to handle high-value work (2010). That is very much influenced by weaknesses in the training system. Regarding to Melissa Norman, the managing director of Kelly Services Sdn Bhd,

''The growing mismatch between the supply of skills and the requirements of various industries in the local market is a representation of the inadequacy of the country's education system in producing the relevant human being capital that can drive the country's current economic climate in this globalised, " new world " order, '' (2010).

Her view is later strongly recognized by Prof Dr Edmund Terence Gomez of School Malaya who uncovered that, education is certainly an important aspect in individual capital development (2010). In order to produce well prepared real human capital, the moulding process starts off from school where the students learn basic skills needed in services-sector powered current economic climate (Kok, 2010). Thus, students' development academically and nearly throughout their college years is very important. It is assessed predicated on students' performance during examinations and also other form of assessments employed by the institution. The increasing or declining of students' performance, picture their future prospective.

Teachers' performance in college is one of the major factors lead to the increasing or declining of students' performance. This view is firmly reinforced by Sanders and Streams in their research entitled, 'Cumulative and Residual Ramifications of Instructors on Future Scholar Academic Accomplishment'. They summarised that;

". . . as tutor effectiveness raises, lower achieving students are the first to benefit. The top quintile of instructors facilitate appropriate to excellent increases for students of all success levels" (1996).

Hence, it is important to polish teachers' pedagogical method of ensure the success of content delivery in school room. As a result, students will understand this content to the utmost understanding and later can apply what have been learned to the true life situations such as their working life.

Source: Sanders & Waterways Cumulative and Residual Results on Future Pupil Academic Achievement; How the Best Performing School System Come out at the top (McKinsey&Co)

Background to the study

The government business lead by Datuk Seri Najib Tun Abdul Razak has established Government Transformation Program (GTP) to attain vision 2020 unveiled by Tun Dr. Mahathir Mohammad. Among the successors of the eye-sight 2020, Leading Minister, Datuk Seri Najib Tun Abdul Razak has turn out with six NKRAs (Country wide Key Result Areas) which is firmly linked to his eye-sight 1 Malaysia, People First, Performance Now. Datuk Seri Najib pointed out that 'KPI/KRA weren't mere acronyms as they offered clear actions made to ensure that the federal government is continuously attempting to better provide the needs of Malaysians' (2009). The Prime Minister outlined six priorities under NKRA;

Reducing Crime

Fighting Corruption

Widening access to quality and affordable education

Raising living benchmarks of low income households

Improving infrastructure in rural areas

Improving urban people transformation

Source: www. pemandu. gov. my

As highlighted in number 3 3; widening usage of quality and affordable education it is supposed to producing very skilled real human capital which is crucial in realizing the nation's vision to be a well toned country in 2020. In comparison to other developed countries like Singapore and USA, Malaysia has a long way to achieve similar level anticipated to shortage in quality of human being capital.

Asian countries such as the Republic of Korea and Singapore have propelled themselves into the group of developed nations within a generation consequently of specific, deliberate and purposeful prioritisation of concentration sectors for their economies, whilst focusing on growing, upskilling and providing the right ability required to drive progress in these specific sectors.

(10th Malaysia Plan, 2010)

According to a written report by International Labour Organization in 2008, Malaysia possessed 28% of skilled labour push; contain management, professional and other skilled occupations, 23% difference to the neighbour country Singapore with 51% of skilled labour push. Malaysia placed below OECD (Organisation of Economic Co-operation and Development) average ratio, 37. 6%. It is unrealistic to success financially, without a very skilled talent bottom part.

Hence, there's a dire need to turn out with strategies to refine Malaysian skills in labor force hence better outcomes will be produced. Datuk Seri Mohd Najib Bin Tun Abdul Razak, in his speech for producing the motion to stand the tenth Malaysia Plan mentioned,

"Competition for expertise has intensified, many countries especially developed countries, have adopted detailed and open regulations in appealing to the best talent including Malaysians. An experienced and knowledgeable workforce is the leading edge of an nation's competitiveness. In this respect, the federal government will implement holistic measures to strengthen education and training systems, beginning with early child years to tertiary education. Apart from providing the best teaching and learning infrastructure, the government will also ensure that the quality of teachers and teachers are of a higher level" (2010).

Following the affirmation, it is superior that in order to produce highly skilled workforce, education performs paramount role. This is where students' final results become central. There is a great call for educators specifically teachers in schools to mould students to be well equipped skill base. Educators' quality has an extremely significant impact towards students' benefits. Only high performing instructors have the ability to produce increased students' performance. Thus, the training NKRA is supposed to provide a starting point to boost student outcomes across Malaysia's university system by strengthening educators' quality.

One of the Education NKRA's priorities is POWERFUL School (HPS); known as universities with ethos, and a unique identity due to their remarkable successes and performance. Students in these colleges are striving to excel in all strolls of life specifically education consequently of strong work ethnicities and strong international networks (NKRA, 2010). It really is established to improve the standard of institutions in Malaysia to be at par with the best institutions all around the world.

To strengthen the nation's mission to boost Malaysian education standard, initiatives were also suggested to help the reduced performing schools to improve. One of the initiatives is College Improvement Program or also called SIP, launched in Apr 2010. College Improvement Programme is a comprehensive effort to encourage low performing classes to increase their students' performance. In addition, additionally it is intended to filter the space between High Performance Institutions and low performing universities.

Subsequently, University Improvement Specialist Mentors (SISC) program was launched and conducted in 2011. It targeted at enhancing the performance of low-performing supplementary and primary schools throughout the country by surpassing the teachers' educating quality by using instructional coaches.

The Problem Statement

School Improvement Program (SIP) was initiated to slim the gap between High Performance Classes (HPS) and low performing colleges. Education deputy director-general (Education Businesses), Datuk Noor Rezan Bapoo Hashim revealed, there were many low performing institutions in Music group 6 and 7 when they gone about ranking colleges last year. A couple of 124 primary classes and 134 secondary schools nationwide outlined as music group 6&7 universities. These universities obtained the average quality eight and above for one of the central topics such as British. According to Datuk Noor Rezan, lots of the colleges have different problems such as attendance, self-discipline, academic performance as well as low degree of teachers' desire (2010).

SABAH semporna

(Semporna as an area with many schools in strap 6&7

Reason:Semporna gets the most range of secondary schools outlined in music group 6&7.

1. 3 The Reason for the Study

The central reason for this review is to bring to light the impact of SIS instructors under in assisting schools in band 6&7 to improve their performance.

In this analysis on the impact of the Community Training Cohort Model to

improve instructors' instructional literacy practices, a number of questions were

addressed. Specifically:

1. What exactly are participants' perceptions and thoughts about employing this literacy

coaching model as a car for professional development?

2. How can this literacy training model influence members' perceived

gains in knowledge and skills about literacy?

3. How are members putting into action what they learn in the literacy coaching

model of their classroom teaching?

4. What do participants observe in regards to to university student learning therefore of

participating in this literacy instruction model?

Specifically, this study will match the following aims:

to determine the potency of School Improvement Specialist Mentors programme for the students in low performing schools.

to identify the coached teacher's improvement in pedagogical procedure after the training sessions.

to identify University Improvement Specialist Instructors development in their coaching expertise.

1. 4 Research Questions

This research will attempt to answer the following research questions:

(i) How exactly does University Improvement Specialist Coaches Programme have an effect on students' performance in low performing classes?

(ii) Does indeed the instructor being coached shows improvement in her/his pedagogical approach?

How does College Improvement Specialist Mentors describe the introduction of their coaching experience?

1. 5 Significance of the Study

The findings of the study provides better insight into the progress of University Improvement Specialist Instructors (SISC) programme as well as giving prominent data on the effectiveness of the new program under National Key Effect Areas. This review is very significant in helping policy makers to better start to see the decision they made, help professors and coaches solve useful problems and provide other experts with a deeper knowledge of SISC program (Kreswell, 2010).

It is also hoped that this study would start ongoing collaboration among educators, specialist instructors and teachers to raised improve pedagogical approach in addition to getting motivational and idea supports.

Finally, it is hoped that proposed research would encourage further research to recognize the students' benefits, teacher's pedagogical procedure improvement and specialist coaches' development in their training expertise to better measure the performance of SISC programme. The diagram below illustrates how SISC program is completed to observe the required outcomes.

Framework of the Implementation of SISC Program 2011

Development of training modules, Mentors job requirements, Term of Guide for Mentors; and SOP for SISC program management

Master Mentors will educate Coaches

Coaching for professors in Category 6&7 in Group 6&7 schools carried out by Coaches

SIS Coaches accounts progress and final results to Program Coordinator

End training process, transfer to professional learning sessions

Repeat training process

1. 6 Range of the Study

The study will be limited by an investigation of the impact of Institution Improvement Specialist Instructors Programme in influencing; students' performance in low performing universities, performance of instructor being coached in their pedagogical procedure and Specialist Coaches descriptions on their training skills.

1. 7 Limits of the Study

The current review has several limitations that may have an impact on the findings of this study- sample inhabitants and time constraint. This research will be restricted to teachers and students in one out of six extra academic institutions in Semporna region listed in music group 6&7. That is due to the time constraint confronted by the researcher as the appointments by specialist coaches for coaching procedure in each college conducted at the same time. This qualitative research requires the researcher to present at the coached teacher's school alongside the specialist coach assign for the institution. Thus, the researcher will not be able to be at several colleges and classes in a time.

The subject matter of the coaching period is also one of the possible restrictions of the programme. This study is bound to English subject matter seeing that English is a subject that needs to be forged ahead. Predicated on a report by Ministry of Education this year 2010 on academic institutions' quality averages GPMP(Gred Purata Mata Pelajaran), all five Strap 6&7 secondary academic institutions in Semporna registered more than 8 class average/GPMP for English subject compare to only one university for Mathematics and Record. Hence, there is an immediate need to increase the situation by placing emphasize about them.

The findings of the study can't be generalized to other College Improvement Program conducted worldwide as different coaching models are being used in other areas.

1. 8 Meanings of Key Terms

The following terms are widely used in this analysis;

School Improvement Specialist Mentors Programme - A program by Malaysia Ministry of Education targeted at enhancing performance of main and secondary academic institutions nationwide outlined as music group 6&7 schools.

Band 6&7 universities - Low performing schools credit score more than 8 for Gred Purata Mata Pelajaran (GPMP). The institutions were ranked predicated on major exam results in 2010 2010; Ujian Penilaian Sekolah Redah (UPSR) for key schools and Sijil Pelajaran Malaysia (SPM) for extra schools.

School Improvement Specialist Mentors - Expert teachers who are allocated to coach under-performing teachers in Music group 6&7 schools. They are also known as instructional coaches who offer class room modeling, supportive feedback, and specific observations of individual teaching procedures ( Kowal& Steiner, 2007).

Instructional Coaching - A instructors' professional development strategy to improve instructional methods designed to improve the quality and the potency of educators' pedagogical methodology and the students' learning performance. According to Kowal and Steiner, Instructional Training is best defined as


(Dr, this section is yet to be developed)

2. 1 Conceptual Framework

Patricia H. Marino's Lessons Learned from Experienced Specialist Professors: Using the Coaching Model to Improve Pedagogic Practice (2010) came out with an improved conceptual platform known as Tri-level Review Structure guiding in building coherent books review. Offered below is the conceptual construction utilized in the study;

First level - is made up of core concept, review of definitions, and exploration of Training Model (CM) elements such as problems and benefits.

Second level - a CM praxis has discourse of sociocultural implications, professional competence and basic CM varieties followed by wider use application.

Third level - dialogue of culture, pedagogy and corporation as interdisciplinary variables with underlying framework.

(p. 16)

In conjunction with the aforementioned framework, this suggested study come out with the following conceptual construction:

First level - includes primary concept, the nature of Instructional Coaching, definitions and exploration of the.

Second Level - Includes dialogue of Instructional Coaching's potencies in assisting students in low-performing academic institutions and its implications towards teachers' pedagogical methods.

Third level - The current styles of IC?Development of Training Expertise?

This modified conceptual framework acts as an organizational tool for researching literature in a far more structured way.

2. 2 The Core Concept of Coaching

Coaching is definitely shown to be very

What is Instructional Training?

The instructional training is an excellent enhancement strategy for educators' professional development. It really is an initiative to help professors to improve pedagogical approach in order to assist low performing students.

Coaching was defined as confidential interaction by which two or more colleagues work together to activate in critical inquiry about current practice. A collaborative environment was thought as teachers engaging in help related exchanges, asking for or offering advice and assistance, showing ideas and solving instructional problems.


This chapter will outline the study design for this study and the way in which where the research will be conducted. The decisions about the analysis population, strategies of executing this research and musical instruments, as well as data research procedures may also be explained.

3. 1 Research Design

This analysis on the impact of the School Improvement Specialist Mentors (SISC) program towards professors' pedagogical approach enhancement and low-achiever students' performance uses qualitative method. This qualitative review will document students' performance improvement in examinations throughout the year, as a result of teachers' improvement in their pedagogical methodology after the instruction sessions. This review utilizes observations, interviews and documents to answer the research questions below:

How does School Improvement Specialist Instructors Programme influence students' performance in low performing colleges?

(ii) Does the tutor being coached shows improvement in her/his pedagogical approach?

How does Institution Improvement Specialist Coaches describe the introduction of their coaching competence?

3. 2 Populace and Sampling

The students and a teacher of a college from the area are chosen as the sampling for this qualitative study. The school is one of the six academic institutions in Semporna area listed in band 6&7 universities.

3. 2 Data Collection

3. 2. 1 Techniques and Instruments

Permission to carry out this research will be wanted from the SISC Programme Secretariat, Unit Standard Kualiti Expert, Bahagian Pendidikan Guru. Following this research proposal has been approved, notice will be delivered to the secretariat to seek approval to perform this research at the institution chosen alongside the research proposal. Then, letter will be delivered to the institution, to officially notify the administrator about the study and the schedules that it would happen. The researcher will sign up for the SIS coach during the trips to the school to collect needed data.

This study will be conducted starting on March until August this respected yr. The specialist trainer assigned will visit the school three times; March/April, May and July, thus observation will be conducted through the visits. After each goes to, the SIS coach will survey the progress to the programme coordinator. The progress report documents provides valid data to the researcher. In order to see whether students' results following the visits verify improvement, the school's exam result evaluation will be looked for. The instructor and students involved will be interviewed about their views on the SISC programme and students' perceptions on their teacher's teaching methodology after the coaching session.

3. 3 Research of Data

The data collected through observations, interviews and related documents such as assessment results research will be analysed.

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