History OF THIS Multimedia Super Corridor IT Essay

There have 10 point MSC expenses of guarantees that happen to be Provide a top notch physical and information infrastructure.

Flagship program Of MSC

There are seven flagship request had to be performed by Malaysia Super Corridor, which is Electronic Federal, Telehealth, Smart Institution, Research and development cluster, technopreneur development and electronic business.


I have to briefly describe in E-government as entire project. E-government is the main one of the parts of Malaysia Super Corridor. First of all, I would like to tell federal is the main of control circumstances, sets rules to the state and quality service to resident and Electronic government mainly handling, provide services in the internet by multimedia system. This objective is launched to lead the country into the information age. It looks for to enhance the convenience, convenience and quality of relationships with citizens and businesses. E-government also creates paperless supervision. E-government also boosts both how the government functions internally as well as how it offers services to the people of Malaysia. The objectives of e-Government are offer efficient, high-quality administrative on-line services to residents and businesses, for example myEG. com supports services to let individuals pay online. Streamlining government's internal process to improve quality of service, reduce cost and increase production, this means the federal government has their own system process to allow to reduce the cost and increase efficiency. Strengthen data security and task privacy; these targets are to safeguard citizen level of privacy by utilizing their high technology security. Increase citizen participation in government, this is let citizen to be as a part of administration increase job opportunities. Create transparency through good records, effective communication, this is means authorities will let citizen to learn more about them in details and good communication with resident.

Pilot tasks of E-Government flagship application

There are seven pilot jobs of the Electronic Federal flagship application that are project monitoring(SPP II), Human being learning resource Management Information System (HRMIS), Common Office Environment (GOE), Electronic Procurement (EP), Electronic Services (E-Services), Electronic Labour Exchange (ELX), and E-Syariah.

Project Monitoring System (SPP II)

Project monitoring system (SPP II) is an online system that monitoring the lifecycle of nationwide programs. For instance; the project software is used showing implementation, completion and mid-term review. The reason is to aid the entire lifecycle of Malaysia's 5 12 months development program. With this task, the government to have a quality projects to all citizens. Task monitoring is also to provide a system for demonstrating best practices models and exchanging ideas in job implementation.

Human Resource Management Information System (HRMIS)

Human Learning resource Management Information System also known as HRMIS is also a part of Multimedia Super Corridor. Human Tool Management Information System is an integrated, technology empowered Human Resources Management Information System for the Malaysian open public service, incorporating Global GUIDELINES in HR that would enable the Public Service to efficiently offer with the obstacles of the K-economy. The goals of this job is let individuals to learn more of the latest information, automatically human resources and process or current work. Besides that, this task can also increase paperless recruiting capabilities, everyone will do work on the computer, for example, in season 2010 if resident lost their I/C they need to go police train station to fill many form and from then on need to go immigration middle to fill up another form to complete and get a new I/C this increase of paper consumption however now e-Government they change this in technology which means citizens can article I/C absent via internet and administration possessed done will inquire further come and gather. HRMIS systems are available and flexible and therefore they are easily manipulated and can be utilized for different purposes within the same organization. Additionally it is a versatile system and therefore it could be used to manipulate and improve data as so when needed without going right through too many functions. The last purpose of doing this project is administration can get a much better communication with resident and a straightforward windowpane form to let whose have no idea computer well citizen to communication with administration.

Generic Office Environment (GOE)

The third flagship of e-Government is Generic Office Environment. This task is a very powerful file corporation and office management solution, end user of applying this is allowing manages their work place and quickest search data file. This flagship is a fully web-based system has already been development locally. The objectives of this are efficient planning and safe-keeping of data. With this individual can get a faster quickness to find and checking of the data. Generic Office Environment works well collaborate and information writing to others. This is very secure because they having own security system to avoid hackers but administrative folks of the file coordinator can keep tabs on and check the document.


The forth flagship of e-Government is Electronic digital Procurement system, e-procurement can be an electronic buy and sell system. Suppliers sell products via digital government including services. Suppliers open their shop in INTERNET and advertise they product via Internet, before this in addition they can present their price, process order and payment in internet, customers may use PayPal to pay what their buy which is not necessary have cash in hand to actually loan company in. The goals of this job are create more knowledge skill and a much better workforce. The labor force using most most advanced technology will follow up technology of the world.


The fifth flagship of e-Government is Electronic Services also known as e-Services. With e-Services, residents have the ability to execute trading with federal companies such as road tax, summons verifying plus more services. For instance, now they pays summons services in internet, in many years previously when you get a summons, citizen need to go MPJB to pay the summons, maybe it's not near to home and troublesome, now e-Government experienced launched something to enable citizen pay their summons on internet, myeg. com. Besides myeg. com, rilek e-Services is also very famous, it's such as a portal to enable billings to choosing theory test, check traffic summon and payment, and check personal bankruptcy status in the Malaysian Section of Insolvency. Because of this e-services there are 2 coming services which makes TNB expenses, and TM expenses.

E- Labour Exchange (ELX)

The 6th flagship of e-Government is Electronic Labour Exchange (ELX), is one stop centre for labor market. This flagship is provide employees and jobseekers can be communicate in one platform. Employees can look for focus on the program; this platform can check jobseekers account, graduate situation, working experience etc. Job seeker also can find the job on the system, which job ideal and maybe complete an application submit to administrative and administrative, will process the proper execution and discover an workplace for the jobseekers. This project can improve employment opportunities to lessen Malaysian jobless of individuals. Employers can also handle company which is devoid of enough staff. This task can improve the Malaysian living standard and reduce the volume of poor households.


E-syariah is the e-government seventh flagship program, is a case manage system, overall is circumstance manage system which is involves of syariah courts. These objectives are to increase the quality services of syariah courts. Besides that, e-syariah also increase the coordination and supervision of the relevant agencies under its jurisdiction Jabatan Kehakiman Syariah Malaysia (JKSM) results. Another, this project wants to improve whole Malaysia production and proficiently management of syariah. The very last objectives are to adhere to the use of information and communication technology through the glory of Islam. For instance, www. esyariah. gov. my is the primary website of this e-syariah.

Implementation of E-government

To achieve the e-government eyesight there are many implementation strategies launched to using the involved solution to make a "full government" to attain. You can find eight non-technical requirements of execution strategies which are constraints balancing, source of information development, buy-in ownership, common understanding of expectations, common benchmarks & framework, give attention to outcomes, controlling interfaces, and effective management of multiple consortia. To implementation this, there's a way to tender and evaluation. Obtain Proposal (RFP) then go to Idea Obtain Proposal (CRFP). When obtain proposal (RFP), needs complex specifications, business circumstance, financial model required, inform them what you want, too rigid, not available to think out of the box solution, and do not foster innovations. While you ask for to them then go to concept obtain proposal (CRFP). On the part of CRFP they have to desire business capabilities, encourage innovation & creative solution and benefits looks for. The problems of CRFP are definitely more justification by the bidder, every high education reply, and even more working hour will devote to analysis. In integration construction there have four parts: process, technology, people and program management. The procedure part is find opportunities to redesign the federal government process. The technology part is to find suited technology to aid new process and providing concept and tools to support user. People part is make people can help each other to success in e-government. Along with the previous part is program management is making sure development is coordinates.


Multimedia Super Corridor is to change Malaysia to an information technology hub and multimedia system innovation in the global. Under Media Super Corridor possessed seven flagships that are e-government, telehealth, smart institution, research and development cluster, multipurpose cards, technopreneur development and digital business. Benefit of e-government is provide Malaysian convenience to communicate with government by using internet, such as e-services, e-procurement, e-syariah, human resources management it, project monitoring, universal work place, and e-labour exchange.


Blueprint is a newspaper based to work with technical pulling, documenting structures or an anatomist design. Blueprint is usually use as refer to any precise plan. Since blueprint come to e-government, each of the project must come with a blueprint. The first procedure for blueprint is eyesight, team, hierarchy and the last is roadmap. The perspective is the goal of project, what want to do and why need to do, after have a good idea; we need to put together a team to get this done job, because always include a big job. Since got make a team, have to establish hierarchy means order them which part they should responsible and the previous one is the head of the team will guide them and place the roadmap.

One of the initial work in the coordination and planning for the E-Government job is the establishment of the business structure for the many implementation teams, the selection of agencies and people within the clubs and, of course, the scope of their duties.

On the picture we can see that E-Government Steering Committee is the highest position of the whole job which is chaired by the chief secretary to the federal government. Person in the e-government steering committee include staff from the monetary planning product (EPU), execution coordination device (ICU), INTAN, Treasury, ministry of energy, communications and multimedia system, Malaysia administrative modernization and management task unit (MAMPU), office of the auditor-general, public service section as well as MDC. MAMPU also operates as the secretariat to the EGSC. Directly responsible to the EGSC is the E-Government Program Management Group (PMG) going by the director- Standard of MAMPU. E-Government Steering Committee supplies the policy way and approves to the E-Government programmes. The lead employing companies of the e-government pilot tasks include e-services that are under road move division, e-procurement under treasury, ministry of funding, Generic office Environment under Perfect Minister's office, Human tool management information system under general public service department and task monitoring system under execution coordination unit. For example of the e-services, this project had fully successes completed, this is project of road transfer department as you can see at the aforementioned picture, "Sub team" were required to complete the look and after that they had to submit to project supervisor to check and so on until E-government Steering Committee move the task. www. myeg. gov. my is the website their done, so permit Malaysian pay their summons on the internet. http://home. eperolehan. gov. my/home/ is the web site of e-procurement support suppliers to buy goods online with administration and customer support support.

Assisting the PMG is the job support group, which provides support for the look, at the average person project level of the overall task implementation and activities, execution and monitoring of the execution plan.


Electronic Services is one of the pilot tasks of e-government. This task provides citizens are permitting trading with authorities firms such as highway tax, summons checking and some forthcoming services. The features of this task are convenience, paperless, and let Malaysian become a technology world. Convenience means, residents you don't need to go MPJB to pay their charges and summon, they just pays at internet with charge card. It's best for the business enterprise man, and old people. However, many of the citizen doesn't even understand how to use computer, e-Services got think about this, and in their website there have a guide to instruct them with step-by-step. Paperless means, this task doesn't need use a lot paper when they control. Within the old time, people need going their centre to pay and need to fill up form, after fill up the form, then are certain to get receipt, it is rather frustrating. For real example, www. myeg. gov. my is the first launched e-Series. This website was contained in Malaysia as an exclusive limited company on 17 February 2000. MyEG started out by producing online government transactional services for the Malaysian community through its Electronic Federal initiatives. In this website, citizens are allow to make driving a vehicle license renewal, auto insurance renewal, road taxes renewal, road taxes delivery status, LDL application, PDRM summons alert, top up prepaid consideration, maid permit renewal, and road taxes receipt. Besides that, it can can also download the proper execution such as JPJ reservation, e-Insolvency, CDL renewal/LDL application and road tax renewal. In the end of the web site, there have 1 emblem of Media Super Corridor, this is exactly what MSC done. Besides myeg there have yet another famous e-services - www. rilek. com. my, can be an electronic transaction launching RILEK as the brand new way to perform all of your e-government services such as JPJ, PDRM, TMB, TNB, and DBKL. This site also can check bankruptcy status Malaysian office of insolvency.


Electronic Procurement system is the flagship of E-government and also implementation of blueprint. E-procurement can be an electric buy and provides system; suppliers sell products via electronic federal government including services. E-Procurement pilot was chosen based on the high impact sent by the service and the high feasibility of implementation. Suppliers variety their website on the server and advertise their product. On the website they also offer their price, process order and provide internet payment such as PayPal and visa or mastercard. It isn't essential to go bank to loan provider in. The goals of this project are create more knowledge skill and labor force. A workforce using the latest technology to check out up technology world will be a good advantage to the country. E-procurement is to ensure best value for the money as well as transparency and accountability consistent with established procedures. Readily available purchase data will help in other organization functions like demand/source planning, financial budgeting, accounting and inventory management to make a procurement system. Beside suppliers can do business with client, the main goal is supplier to the federal government. The opportunity of e-procurement is identified across three dimensions as follows the customer, the company, and the features. The customer is all authorities ministries or businesses. The provider is all suppliers who source products to the federal government. And the previous one the efficiency is the ability of the digital procurement system. This system, when fully put in place will deliver cost savings and faster turnaround time, aiding government agencies to be smart buyers. For instance, http://home. eperolehan. gov. my/home/index. php/en is the site of business deal between administration and distributor. Do register as a company, service provider need to go register section to join up, before a contractor register they have to download a registration form to learn the guidelines and terms & condition.

Government IT and Internet Committee

The Administration IT and internet Committee also called GITIC is set up in 1998 season to accomplish the coordination of ICT development in the public sector. GITIC's main responsibility is to draft regulations and strategies and prepare action plans and guidelines on ICT usage and development in the public sector with particular mention of issues relating to expectations, security, procurement, real human source of information development and the use of the internet. Typically, internal resources carry out planning efforts were undertaken with a dedicated group comprising the MDC, MAMPU, the various lead implementing organizations and experts from ICT web shaper companies, both local and international as Accenture, Goals, AT&T, Celcom, Data prep, Digital, EDS, Fujitsu Limited, Hewlett-Packard, Hitechniage, Microsoft, NCR, NTT Data, Oracle, PNB-IT, Priced drinking water house, Renong Solutions, Sapura, Sunshine and Telekom Malaysia. All of these company has make efforts for conditions of resources, dedication and expertise for the project on the voluntary basis. When GITIC arrived to Preliminary Landscaping, intra and inter companies process will tightly check, enable from federal government to individuals provide potential services and each service allocated into categories which have been defined as common functions performed across government ministries and agencies. The residents & business service categories including lodgment, repayment, information, communications, procurement, customer care management, general population complain and polling.


Blueprint is a newspaper based to utilize technical drawing, documenting architecture or an anatomist design. Blueprint is usually use as refer to any specific plan. Supporting the PMG is the task support group, which provides support for the planning, at the average person project degree of the overall project implementation and activities, execution and monitoring of the implementation plan. The e-services application will enable the public to transact easier with the federal government. E-Procurement was chosen predicated on the high impact shipped by the service and the high feasibility of implementation, this task is transaction between supplier and government. GITIC's main responsibility is to draft plans and strategies and make action plans and recommendations on ICT use and development in the general public sector with particular mention of issues associated with benchmarks, security, procurement, individuals source development and the utilization of the internet.


Muhammad Rais Abdul Karim, Nazariah Mohn Khalid, 2003, E-Government In Malaysia, Pelanduk Magazines (M) Sdn Bhd, Selangor Darul Ehsan, Malaysia.

Salmah Khairuddin, Malaysian Adminstrative Modernisation Management Planning Device, n. d, Malaysia-CIO_JAPAN_Version_2, cicc, viewed on 27 May 2011 < http://www. cicc. or. jp/japanese/kunibetsu/pdf_ppt/Malaysia-CIO_JAPAN_version_2. pdf>

MAMPU 2011, 'MAMPU Standard PORTAL, Federal IT AND INTERNET COMMITTEE (GITIC), 1 March, Malaysian Administrative Modernisation and Management Planning Device, seen on 31 May 2011, http://www. mampu. gov. my/web/bi_mampu/eng_JITIK#

Hock Lian, 2009, E-Government in Malaysia: Its implementation so far and Citizen's adoption strategies, e-marketplacesite, viewed on 28 May 2011, < http://e-marketplacesite. blogspot. com/2009/02/e-government-in-malaysia-its. html>

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