Health And Public Care Environments British Language Essay

There are extensive means of communicating and just how we connect is main factor of what we should really are attempting to place across. Factors that could impact our communication are; eyes contact, body gestures (i. e. position), tone of voice, gesture, and cosmetic expression. Listed below are examples of how each of these would influence just how we talk.

Eye contact allows us to guess someone else's thought and thoughts by just look at their eyes. For instance easily was talking to my doctor and he was looking away I'd get the sensation they are bored and not interested. Also easily was speaking with someone and through the conversation I elevated my eyesight it claim that I am listening and excited or either shocked depending on the topic.

Body Vocabulary.

Posture is part of the body language. For instance easily was speaking with my teacher I would be facing her, however if my body was not facing towards her this suggest that I am not really interested. Also if when seated chatting to a person if they're leaning back this can send the subject matter that they are either tranquil or uninterested, however if they're leaning forward this implies they are interested.

Tone of voice

Our modulation of voice is actually important when conversing. For example if you speak really fast and loud this may claim that you are furious. However if you talk in a slow-moving calm tone of voice then this demonstrates you are somewhat being friendly.


Gesture is the movements of the arm, palm and head used to help us understand what one is trying to state. For example when aiming to communicate but speech is not possible people use hand gestures. The common hand gestures are the peace sign (the fore finger and middle finger elevated and aside), fine gesture (shut fist performed with the thumb facing up) and the not fine (sealed fist placed with the thumb facing down).

Face Expressions

Our face usually shows our emotional state. Our facial appearance shows whether we could sad, furious, happy, surprised frightened etc. For instance, if someone's cosmetic expression was a big smile and extensive eyes this may suggest that they are happy.

P4: Explain strategies used in health and social care environments to overcome obstacles to effective communication and interpersonal interactions.

M2: Review strategies used in health and cultural care conditions to overcome obstacles to effective communication and social interactions.

D1: Evaluate strategies found in health and interpersonal care conditions to overcome obstacles to effective communication and interpersonal interactions.

P4: There are various communication barriers. The subject matter the sender is sending may not be realized by the receiver in the right way and for that reason there is a communication breakdown. There will be the communication barriers;








Blindness is the loss of vision/vision. To get over the hurdle of blindness, braille and talk can be used to converse. Braille is a writing system used by blind people to have the ability to read, "Braille character types are small rectangular blocks called skin cells that contain tiny palpable bumps called lifted dots". (Wikipedia). For instance in a attention home, the lunch break menu can be written in braille for a person who can't see the menu. Also another way to conquer this barrier is by either having a major print out menu or spectacles for the client so that it is clearer. Furthermore using language to describe things is an extremely useful way to connect to a blind person for example when reaching a blind person it is effective to make sure they are aware that you will be there and who you are and also what you might appear to be?

The advantages of using braille is that braille allows the aesthetically impaired to understand quicker and get things done easily and faster as well as permitting them to be more impartial. The disadvantages will be the not all aesthetically impaired people know how to use braille also not absolutely all people's fingers are delicate enough to use it.

I believe braille works well as it creates the aesthetically impaired very self-employed and makes life easier. I assume that braille could be more effective if it turned out taught in universities to everyone not just the visually impaired. This will not only benefit the visually impaired but somebody who is not visually impaired because in life if they do stumbled upon a blind person they will be able to still talk to them.


Deafness is the loss of sound. To triumph over the hurdle of deafness signal language can be used to communicate. Sign vocabulary is using gesture and signals to communicate to a deaf person for example at a hospital a deaf patient can talk to their doctor using indication language. Another way to defeat the hurdle of hearing disability are by using clear talk so the person can lip-read, this will involve using a great deal of vision contact because you'll need to make that person visible for the individual seeking to lip-read. Also using technological aids to connect is also very effective, they are facilities to help with communication for example reading helps are small device that goes behind ones ear which strengthen someone's hearing.

The advantage of using sign terms is which allows the deaf person to be more independent, it is a faster process for them to be communicating in. And yes it allows the ability to be an effective communicator since it includes eye-contact, gestures and cosmetic expressions. The downside of using signal language is that light is obviously need, people cannot talk to each other in the dark also not all hearing impaired people know signal language. Furthermore, there will vary sign languages for different countries so knowing sign language does not indicate every deaf person who knows sign language can understand the BSL (United kingdom sign terms).

I think that sign language is effective as it makes the ability to hear impaired very independent and makes life easier. I believe that sign words could be more effective if it turned out taught in colleges to everyone not only the mainstream students. This can not only benefit the reading impaired person but a person who is not facing any ability to hear impairment because in life if they do come across a deaf person they'll be able to still communicate with them.


Dumb/Muteness is the shortcoming of speech which is often associated or associated with deafness. However, the technical help of text-to-speech can defeat this barrier. Text-to-speech is computerised equipment that allows a muted person to type what they would like to say and then it'll translate into talk form. Also makatons can be used to overcome this barrier. Makaton is a dialect programme for producing language using speech, signs and icons. For example in a childcare centre Makaton is utilized a whole lot with pre-speech babies and toddlers like picture cards and gestures. Also emotions and thoughts as well as choices can be expressed.

The good thing about Makaton is that it is fairly simple and educated from a age to people who don't have even any medical needs or disabilities in university from an extremely early age. The drawback to Makaton is the fact that some people may not be able to understand a few of the signs or symptoms and symbols.

I believe makatons can help triumph over the barrier but is not actually effective just because a person may well not have all the Makaton cards with them to talk also I think that there are different ways to triumph over this barrier that is a lot more better such as speech-to-text.

Environment: (Space. Noises. Location. )

Space- The area between people is very important when communicating because little space between two can make a person uncomfortable. For example if the teacher wanted to talk to students and the area between them was 5cm away from each other and its someone you are not close to then the person may feel very unpleasant and may not be hearing probably or is not supplying the right reactions back or even an excessive amount of a distance can result in misunderstanding. Noise- If there is a great deal of background noise it'll be harder for folks to hear one another when communicating and mixed messages may be received.

Location- The place where a conversation takes place is key as it is determined by the conversation theme. For example your doctor that needs notify his patient that he has only a few days to reside in should be in his office with the patient only not in the middle of a healthcare facility corridors.

The advantage of ensuring the correct you select the correct location to talk to someone is the fact there will not be any misunderstandings or blended messages dispatched and the communicators won't feel unpleasant.

The only downside that might occur when choosing the location to converse is the fact your partner may well not be ok with it. For example if a health care provider wanted to discuss medical issues with her patient and the patien desires the doctor to come over to her house even though her house is quite and personal the doctor will not allow that.

I believe carefully selecting the positioning for a dialogue is effective since it allows the discussion to flow better and eliminates problems such as an overcrowded area, feeling uncomfortable, noisy no privacy.


Language may become a hurdle as the person you may well be trying to communicate with may not have the ability to speak the same terms then the communication is received however, not grasped. However, to defeat this barrier, interpreters/translators are people who'll translate and forward your meaning to the individual who you want to communicate with by talking to them in their language. For example if the doctor only spoke British but his patient would only have the ability to speak Turkish a Turkish interpreter would convert to her what the doctor says to her or if the doctor does know how to speak Turkish he should use his patients preferred words.

The benefit of using an interpreter to convert between two is that there will be less of chance of a costly misunderstanding. And yes it allows the communicators to feel comfortable to have the ability to speak in their own words.

The drawback of using an interpreter to translate between two is that it is quite difficult to get an interpreter at that time of the communication, for example the doctors booklet interpreters before arriving for the session since it is difficult to locate and schedule professional interpreters.

I believe that using an interpreter to beat the barrier of foreign language is very effective because learning a new language can take long and is also difficult so therefore having a professional trained person to translate is easy and quick and allows the communicators to feel safe.


Slang can be an casual way of speaking which contains words and phrases that might not be found in the standard dictionary. Slang is mainly used by younger era within specific social groups and communities. It consists of words shortened as well as words such as "piff" which means good looking or "sick" this means cool/wonderful. Jargon is quite similar but it is not informal, it is complex terminology words and phrases employed by particular professions. For example a doctor uses the technological terminology for DNA which is "deoxyribonucleic acid solution "rather than DNA. To conquer this barrier it is advisable to stay away from slang and use the formal standardized British.

The drawback of slang is that it is merely understood with a certain group of people, mainly the youths. Also there is no actual definition for certain content so the text messages sent might not exactly be received just how it was directed to be realized. In addition, there are different types of slang depending on the area/city for example the slang found in Manchester is different to the one used in London.

The features of slang is that it's quick to write and speak as there are less syllables and allows you to get right to the idea.

I assume that slang is not effective as there are very few people who may understand it in a health insurance and social care setting up also because slang is so informal. Doctors, professors, carers etc, will never be interacting in slang with their service users. I believe the answer to get over this hurdle which is avoiding slang is a highly effective way to beat the barrier because it is not that difficult to avoid speaking slang.

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