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An organisation evaluation of twycross zoo

For my unit 1 my activity to complete product 1 I'll research 20 local organisations i quickly will pick one organisation and appearance involved with it more. This company with be Twycross zoo.

I will be researching this organisation utilizing the internet like company's website and review website to get the business's information and people and business people's opinions, phonebook by looking at business's name and what they do, my local institutions and business have also helping beings I have attended or participating in them, local understanding of the area like clear facts and what folks that live near by think of the organisation, books and periodicals again viewing what individuals reviews are on the zoo and I will be going to the Twycross zoo for my own opinion.

Name of company


Type of service they provide

The technology they use


What goes on?

Groby community college

Ratby toad Groby


LE6 06E

Science teachers show all sorts of research providing an education

All types of science showing all types of experiments

Small part of the school with about 10-15 staff

Educating students from the age of 14-19,

Leicester royal infirmary

Infirmary square



Looking after the injured and sick and tired patient. . providing radio remedy, high temperature surgery and maternity

All types of technology is used available it a medical center its very important to have technology.

It's a big hospital with about 50-100 staff

Treating patients with all different medicines, remedy and surgery.

Markfeild medical centre

24 chittermen way


LE67 9WW

Solving and treating minor issues

All science is employed for offering the right medication and figuring out the patients problems

Small doctors around 15-30 employees

Small problems are dwelled with at the doctors and also can send people to hospitals, examinations and small issues

Twycross zoo

Burton road



Displaying the pets or animals and also caring for them and breading them.

Biology is used typically as they treat the pets or animals but also providing a safe environment. .

Big land and also have many guests all though the year.

Employees have arranged job to nourish clean and breed the pet and make the place safe.

Park veterinarian group


Treating ill domestic pets and farm animals

Biology is ideal for treating the family pets and keeping them clean and healthy

They have five surgeries around Leicester

People take care of sick family pets 24/7



Giving examinations and dealing with patients

Biology us generally due to people teeth but chemistry can be used for chemicals they use

Only have one in Leicester town but also one in Loughborough

A normal dentist surgery examinations and vital surgery on teeth

Nspca/ Rspca

Woodside pet animal centre 120 scudamer road

Taking in pets or animals that contain been abused or remaining.

Biology is used for treatment of the family pets that need caring for.

This business is country wide

Rescuing and consuming animals which may have been abused or deserted.

Vision express


Checking that patients sight are healthy

Biology because they look into peoples eye and check if they are healthy or if indeed they need glasses

Nation wide

Regular check ups and proving with goblet if needing

Forensic Science

Tip tree



Investigate offences in profound impact and detail

All science is employed as all different crimes should be solved

Nation extensive so millions of staff involved

Sciences identify things which may have happened in crimes

British gas

Grove Park


LE19 75Z

Provide and fix gas pipes for customers and services.

Chemistry can be used mostly because of all the gases used

Nation wide


They service people who have gas and a 24/7 helpline and also produce gas and electric.


15 market place Loughborough

Selling bakery production, drink and others

Chemistry is used to get ready food

Nation wide

They hands make there products and sell them, in addition they sell drinks among others.


Welford road


Sell new and used autos and service, mot, sell parts

Physics is employed when fixing automobiles because there are trying to find the right part and electric

Nation wide

Provide service for customers and also new and old autos.

University of Leicester

Leicester university highway Leicester Le1 7kh

Provide extended education of your science

They largely only train biology but I think they do instruct all 3

About 30-40 staff

Educating old students extended science.

The satisfied office

Nation wide

Provide use with the elements forecast

Chemistry is employed for the substance reaction in the sky.


Shows use weather change and other activities in the sky.

Mercefeld most important school

Oakfield avenue markfeild

Teaches basic technology to children from the age groups 5-9

All science is needed to be to be always a primary college teachers

About 30 staff as its small a university.

Teach children basic technology to start out them off.

South Charnwood high school

Broad land markfeild Leicester Le56 9tb

Teaches teenagers science and do experiments

All the technology is used as they instruct them all

About 15 personnel in the technology department

Teach 10-14 time olds all science.


Desford Leicester

Make heavy construction and build and sell parts

Physics is employed in the making of the products

Nation wide

Sell produce machinery.

Section B How knowledge is employed in Twycross zoo

History of Twycross Zoo

Twycross Zoo opened in 1963. Twycross Zoo is a very big zoo in the community of Twycross in Leicestershire, near the boundary of Warwickshire. The zoo was founded in 1963 by Molly Badham and Nathalie Evans. In 1972 it became a charitable trust. The zoo attracts around 500, 000 site visitors each year. Over 9 million people can reach the place in less then one hour. The zoo is open up all year round except Xmas Day.

Twycross is notable for getting the largest collection of primate kinds of any zoo on the planet. Twycross has 50 acres of parkland; it is home to over 1000 family pets, most are endangered species. It's the only United kingdom zoo to exhibit all four varieties of great apes. Additionally it is known because of its large collection of chimpanzees which may have famously highlighted in the PG Tips tea advert.

They also have a whole lot of other family pets like penguins, elephants, giraffes, sea lions and many others.


I believe that the zoo is located in Atherton because it's in the community which is better for the folks because it's from the smell and sound so few people are influenced by it. The zoo is next to the motorway which is wii environment for the animal due to noises from the transfer, yet this is beneficial for customers to visits the zoo and attracts tourists. I'd say the positioning of the zoo is perfectly placed because there is 40 acres of land for the pets.

Nature of the work done

Twycross zoo has many types of work that takes place and these jobs involve knowledge. Twycross also aside of research projects, always caring for the animals, safe practices rules and regulations, education and conservation.

Conservation work

The zoo uses new technological information to perform and be involved in conservation programs. There involved with EAZA conservation advertising campaign to help you save amphibians. For a long time they are associated with similar global promotions helping out to save different animals that are in danger of extinction. Twycross captive mating programme is a example of their own efforts that is prosperous.

Zoo's need to join alongside one another because many commonly known family pets such as gorillas, tigers, orang-utans, elephant and lion's society is reducing because of humans.

Captive breeding

Twycross is applying new medical knowledge to run a captive breeding programme, this calls for mating almost extinct. The staff needs to understand about the parentage and background of the family pets also how dangerous mating can to the health of the animals. The British bulldog has been inbred because from the viscous dog and before been breed to combat which has business lead to the people been bitten and problems for the pet dogs and owners.

Enrichment Programmes

The zoo supplies the pets with opportunities to present just as much natural behaviour to keep them interested. This involves playthings, pools, unconventional way to find there food, predetermined furniture, branches, appropriate interesting enclosures and different levels.

Enrichment programmes are important to the animal's lifestyles at the zoo. The pets or animals get encouraged to perform natural behaviour because they are wild animals not pets so it is important for them. The more active and interested the animal's are provides them a more comfortable life and and yes it encourages these to create decisions for themselves and therefore have significantly more control of their lives which improves continued presence.


Nutrition is very important in the zoo for the animals life's because health problems could be triggered by inadequate food. The correct diets that will provide the right nourishment that the animal's need and what is right for the animal's digestive tract.

Twycross is linked to EAZA (Western european connection of zoos and aquaria) and they ensure that the pets are given the right diet.

How jobs at the zoo use science


Vets in Twycross are very important to the zoo; they should have one readily available just in case some thing happens or a crisis. There are a lot of pregnancies in the zoo as different family pets have different breeding seasons. And animals that have accidents or land ill will need to be treated as quickly as possible for the animal's welfare.

Education officer

Twycross Zoo offer's there guests a lively interactive educational classes. In order that everyone can research, discover and have an understanding about the living world. The zoo allows pupils to broaden about the responsibilities the zoo has. All the educational consultations are related to the nationwide curriculum. They recommend educational trainings for children from time of 4-upwards.

This is what they provide

Reception and Key Level 1 trainings at Twycross Zoo

Key Stage 2 lessons at Twycross Zoo

Key Level 3 lessons at Twycross Zoo

GCSE trainings at Twycross Zoo

Post 16 trainings at Twycross Zoo

Special Educational Needs consultations at Twycross Zoo

How Changing medical ideas influence the functions used within the company

Research has helped improve how zoo do there work day-to-day and made people more proficient with the animals welfare medical and general. Zoo are significantly changing way they look after/run their zoo's like the ethics of the zoo have modified because there are always aware of the pets or animals welfare, before they retained the family pets in wired cages which were uninteresting and made the pets pressured and self harm so now they have transformed the enclosure design to make it fun and safe for the pets with different levels in the enclose for the to experience but make it as natural as is possible and have heavy cup to keep them in.

The zoo has become environmentally friendly just like a lot of companies did they may be reusing water and doing the general things that help the planet and will pray influence people of the general public to join in.

ICT used in the company

The zoo uses ICT by creating staff rotates also information for staff like covering shifts, posters for occasions coming up to attract customers another. I believe they would probably order pet feed from suppliers and other equipment for animals and personnel. Also they might keep every dog logged into a system where the particular date of beginning, where about the animal came from, intimacy, reproduction pattern, what medicine the pet has had and needs. Reporting to the general public about the animal's welfare and how they are aiding with conserving extinct pets and presenting to charity also "the green zoo" helping the surroundings.

Also a zoos needs a site that will have to be current for customers information like covering wide open times, entrance prices/total annual memberships, handicapped facilities, news on the family pets and personnel and information on up coming occurrences and functions and also earlier incidents and function with home elevators the day, background on the zoo to make people reading it interested and can be educational.

There's also a webcam in the elephant encloser and household pets at Twycross to provide people an perception on the family pets, there's also slideshows on things which may have happened to in the past interest people and make them want to come. They have a list of the animals to tell the people that are visiting what to expect and what to look forward to, you can also choose an pet to help charities, research & development and your day to day running of the zoo, helping the captive breeding of rare monkeys, apes and other endangered varieties help finance the education programmes for schools, colleges and everyone, collaborate ions with zoo staff, researchers and conservationist experts worldwide within a worldwide conservation movement

Rules and regulation in the company

When Twycross got its first owners they choose their premises, that they had to ensure that they had selected a property with the right class. As the business was more likely to create excessive noises and smells, and may not build near property which may have residential dwelling residences. They also got to make certain that the county council approved there submission. They had to be sure that that they had responsibility for health insurance and safety for any employees and the public, and had to join up the business to the HSE. Twycross use refrigeration and air-con equipment and solvents for cleaning. So they had to be sure that they contained ozone depleting chemicals.

The zoo experienced to be sure that these were giving their workers the legal rights as works together with the right amount of pay and hours to work. However they as so acquired to make sure that they had the right certification to work with the family pets.

The secretary of claims requirements for modern zoo procedures is, Benchmarks with value to the management of zoos and the family pets in them, this was enforced in 1999. Not every Standard will apply evenly to all zoos. There are lots of standards that needs to be followed like the natural behaviour of the pets or animals, mainly communal aspects, should be considered when offering food and drink.

Risk assessment

Risk analysis is something that is used in every business and company. This is because it helps the business to avoid as many hazards as is possible. A risk diagnosis is an study of how the workplace could cause injury to people, cause conditions or lead to injury, so the company can assess on if they need change anything to avoid this from going on. Employees have a right to be covered at work as well as the people going to. After doing these assessments they need to act upon them to diminish the risk. Every businesses and company should have a worker responsible for risk assessment, but each section will be likely to be added to them.

A risk evaluation will have five periods:

- Looking for any hazards.

- Discussing who would be in risk and exactly how.

- Evaluating the potential risks, Should it get modified or removed.

- Saving what you have found and revealing the other employees. There should be five or even more employees that must keep a record of their conclusions in their risk analysis. It has to be always a part of the employers approach to health and protection.

- Reviewing the assessment in case necessary reviewing it like if Work has evolved significantly or when there is a major accident or if the change in halt that could be impact by their work.

If a risk analysis is good enough it will help avoid ill health and damages, this is important since it costs the businesses money if a worker is injured at work because promises and compensation will be payed out the staff even if it was not their problem.

After the risk evaluation the employees then need to correct what they need to correct in purchased to keep the zoo safe practices and risk free. The right measurers have to be taken so that the risks which were found are now fixed and safe. In deciding the blocking and protecting method, the following principles should be employed:

If its likely its best to avoid risk altogether

Fix hazards at source

Adapt work to the individuals where ever is possible

Take advantage of the technological and technological development

Form part of a dependable coverage and strategy.

Give a primary concern to those methods that are protected.

The difference between a hazards and risk

The difference between a risk and a risk are that a hazard is anything that may cause harm to injury to a person; such as electricity, chemicals, working at a level, climbing stairs and unequal floors.

A risk is a possibility even whether it's high or low, that someone could get harm by these risks. This can show how serious the harm could or not be. Example sliding on wet surfaces, falling for ladders and anything else that could lead to injury.

Some hazards that could appear in the zoo are things like diseases that could be spread among the list of family pets and also people like ft. and mouth, fire is also a higher risk because the staffs use chemicals to clean the cages of the animals and tables in the restaurant. Escaping family pets could be hazards if not stored in enclosed cages.

Risk assessment at Twycross

At Twycross zoo they have educational sessions for any ages which is where they have to chance to learn and sometimes touch the pets.

Twycross have made their own risk assessment for these consultations:

All pets have been evaluated for just about any possible risk, and are used to being managed.

Always be supervised by a worker when tourists touch the animals. Then everyone has to get their hands cleaned with sanitizing side squirt. And children under five maybe asked to clean their hands with sanitizing cream instead before managing the animals anticipated to high possibility that they can put their hands in their mouth.

Health and safety

The health and safety laws are essential in operating Twycross zoo. The zoo feels that health and welfare of the members of staff is of strong importance which is why they made their own health insurance and safety coverage.

Members of staff are organised to aid within their roles to help achieve their is aimed at high standard and be very handled so there may be minimum amount risk to the public and staff.

Twycross try to encourage users of staff on all levels and encourage them to work together to be sure that medical and safety policy id effective for most of them. Employees are provided with home elevators what is coming up in new regulations, they are supplying the right training of course, if needed way for the operations they undertake. That is so staffs are aware that they are being shielded when carrying out their job. The zoo requirements are to continue the work place to be a protected climate so that workers are secured from any hazard and also the public which may be at risk this includes the pets or animals to. Limiting the danger to the public from the animals they have provided signs will be the animal's encloser warning them how not to behave.

The deputy director is in charge alongside the director of planning medical and safety policy used in the zoo's office which is allows them to provide a safe working environment and everything facilities are given, any other arrangements for extra protection can be provided with no difficulty. Jobs that should be carried out to show the knowing of safety in places they must emphasise to members of staff so when all the options for their protection are in place they must take on individual reasonability for their actions meaning the equipment provided is tested so that so that it abides to the regulations in position.

Kite Marks

Kite tag is the UK's most recognised product certification tag. Kite marks are standard marking representative the merchandise is accepted by the British isles standards institution. It really is a mark of excellent assurance and visible proof that the merchandise conforms to certain guidelines; it also shows that the product has truly gone though testing to make sure that it is befitting its purpose.

For a small business or product to get a kite tag it has to go though phases to ensure that it's great quality and safe for customers to utilize. When a product exhibits a kite mark the clients can become more confident that the product will be safe and in form for its purpose. Research demonstrates 60% of the united kingdom customers will look for kite mark whenever choosing between products and ready to pay more for goods with kite markings as they have to be 100% safe

The zoo has many products that contain a kite mark on like in the surprise shop many of there products could have a kite draw on this is basically because a great deal of there products are based mostly around children, so when the adults consider it they'll be more willing to but them there products.

The cleaning apparatus will likewise have kite marks are as well as protective glass and windows of shops and offices. The zoo does not make any products so they don't have its own kite draw.

Transport and communication

Peak season is a time of the year where a large number of visitors every day come to Twycross zoo. The highways around the area are small so traffic problems may appear so to reduce the traffic they transformed the entry by rather than getting a member of staff to get the amount of money whiles the visitors were in the que they have got made toll booths for after when they have park in the automobile park. This may also reduce air pollution because the vehicles engines will not have to be on as long because they'll not need to wait as long and this will also decrease noise air pollution by the noise of the cars and angry motorists.

Waste management

Waste is a huge concern across Britain so Twycross have joined directly into recycle by recycling made up waste material that is devote to green hand bags and the bin men sort out it out in to the right place, Clear plastic that is collected into an obvious bag that take it to get recycled, clean cardboard which is flattened down and put next to the bins, Dangers wastes that is put into a designed bucket that personnel unfilled into blue category 2

Waste bin at bottom kitchen then is accumulated on demand

By builder and general misuse that is collected in a dark-colored tote that normal bin men gather. They recycle drinking water by cleaning it and reusing it. Green zoo is where the zoo agrees to do approximately they can to help the environment most of the things they are doing is what folks could do within own homes but also reuse and recycle other things that could only be utilized in a zoo.


The zoo requires a lot of personnel to help run the zoo which means there are a great number of jobs which helps the economy with jobs, there are careers for most people like cleaning, jogging the retailers and cafes and then the animal stuff that you will need qualifications for. The retailers and cafe can benefit the zoo because which means that the visitors buy more like items and food which increases the income for the zoo.

Community involvement

The zoo likes to get as many folks as possible so they carry events and talks to get the city involved. You may become and member by registering so you get modified on what is happening in the zoo and what happenings which will be happening and on how the pets are doing. You can even adopt an pet animal by paying just a little price monthly and getting improvements on how the animal of your choice is doing, you get a license congratulating you on the adoption and pictures of the animal.


Twycross has educational travels throughout the zoo these could be from main university children that get shown the animals and move on to go on the trips for there entertainment to student at university or college with very detailed information about the pets and environment they live in. Special educational needs are also available.

Energy consumption

The zoo uses energy efficient home appliances like under floor heat because its more efficient then radiators they use glass rather than cages because it helps saves heat this helps the surroundings and makes the zoo an improved place.

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